:root {
  --bg: #eef2f7;
  --surface: #ffffff;
  --surface-2: #f8fafc;
  --border: #e2e8f0;
  --text: #0f172a;
  --muted: #64748b;
  --primary: #2563eb;
  --primary-dark: #1d4ed8;
  --danger: #dc2626;
  --ok: #16a34a;
  --radius: 12px;
  --shadow: 0 1px 2px rgba(15, 23, 42, .06), 0 8px 24px rgba(15, 23, 42, .06);
}

* { box-sizing: border-box; }
html, body { height: 100%; }
body {
  margin: 0;
  font: 15px/1.45 "Segoe UI", Roboto, system-ui, -apple-system, Arial, sans-serif;
  color: var(--text);
  background: var(--bg);
}
.hidden { display: none !important; }
a { color: var(--primary); }
code { background: var(--surface-2); border: 1px solid var(--border); border-radius: 5px; padding: 0 4px; font-size: 13px; }

/* ------------------------------------------------------------------ brand */
.brand { display: flex; align-items: center; gap: 10px; font-size: 16px; }
.brand.big { font-size: 18px; }
.brand small { display: block; color: var(--muted); font-weight: 400; font-size: 12px; }
.brand-mark {
  width: 30px; height: 30px; border-radius: 9px; display: grid; place-items: center;
  background: linear-gradient(135deg, #2563eb, #0d9488); color: #fff; font-weight: 700;
}

/* ------------------------------------------------------------------ login */
.login { min-height: 100%; display: grid; place-items: center; padding: 24px; }
.login-card {
  width: 100%; max-width: 380px; background: var(--surface); border-radius: 16px;
  padding: 26px; box-shadow: var(--shadow); display: grid; gap: 14px;
}
.login-card h1 { font-size: 20px; margin: 4px 0 0; }
.demo-hint { font-size: 13px; color: var(--muted); }
.demo-hint summary { cursor: pointer; }
.demo-hint table { margin-top: 8px; border-collapse: collapse; }
.demo-hint td { padding: 2px 10px 2px 0; }

/* ----------------------------------------------------------------- topbar */
.app { min-height: 100%; display: flex; flex-direction: column; }
.topbar {
  display: flex; align-items: center; gap: 22px; padding: 12px 20px;
  background: var(--surface); border-bottom: 1px solid var(--border);
  position: sticky; top: 0; z-index: 20; flex-wrap: wrap;
}
.nav { display: flex; gap: 4px; flex: 1; flex-wrap: wrap; }
.nav a {
  padding: 8px 14px; border-radius: 9px; text-decoration: none; color: var(--muted);
  font-weight: 600; font-size: 14px;
}
.nav a:hover { background: var(--surface-2); color: var(--text); }
.nav a.active { background: #e8effd; color: var(--primary-dark); }
.topbar-right { display: flex; align-items: center; gap: 8px; }
.whoami { font-size: 13px; color: var(--muted); text-align: right; }
.whoami b { display: block; color: var(--text); font-size: 14px; }

.view { padding: 20px; max-width: 1400px; width: 100%; margin: 0 auto; }
.view-head { display: flex; align-items: center; gap: 12px; flex-wrap: wrap; margin-bottom: 14px; }
.view-head h2 { margin: 0; font-size: 19px; }
.view-head .spacer { flex: 1; }
.sub { color: var(--muted); font-size: 13px; }

/* ------------------------------------------------------------------ cards */
.card { background: var(--surface); border: 1px solid var(--border); border-radius: var(--radius); box-shadow: var(--shadow); }
.card + .card { margin-top: 16px; }
.card-head { display: flex; align-items: center; gap: 10px; padding: 14px 18px; border-bottom: 1px solid var(--border); }
.card-head h3 { margin: 0; font-size: 15px; }
.card-head .spacer { flex: 1; }
.card-body { padding: 18px; }

/* ----------------------------------------------------------------- inputs */
.field { display: grid; gap: 5px; }
.field > span { font-size: 12px; font-weight: 600; color: var(--muted); text-transform: uppercase; letter-spacing: .03em; }
input, select, textarea, button { font: inherit; color: inherit; }
input[type=text], input[type=password], input[type=search], input[type=email], input[type=tel], select, textarea {
  width: 100%; padding: 9px 11px; border: 1px solid var(--border); border-radius: 9px; background: #fff;
  outline: none; transition: border-color .12s, box-shadow .12s;
}
input:focus, select:focus, textarea:focus { border-color: var(--primary); box-shadow: 0 0 0 3px rgba(37, 99, 235, .12); }
input:disabled, select:disabled, textarea:disabled { background: var(--surface-2); color: #475569; cursor: not-allowed; }
textarea { resize: vertical; min-height: 70px; }
label.check { display: flex; align-items: center; gap: 8px; font-size: 14px; }
label.check input { width: auto; }

.btn {
  display: inline-flex; align-items: center; gap: 7px; padding: 9px 14px; border-radius: 9px;
  border: 1px solid var(--border); background: #fff; cursor: pointer; font-weight: 600; font-size: 14px;
  text-decoration: none; white-space: nowrap;
}
.btn:hover { background: var(--surface-2); }
.btn.primary { background: var(--primary); border-color: var(--primary); color: #fff; }
.btn.primary:hover { background: var(--primary-dark); }
.btn.danger { color: var(--danger); border-color: #fecaca; background: #fff5f5; }
.btn.ghost { border-color: transparent; background: transparent; color: var(--muted); }
.btn.ghost:hover { background: var(--surface-2); color: var(--text); }
.btn.small { padding: 5px 10px; font-size: 13px; }
.btn.block { width: 100%; justify-content: center; }
.btn:disabled { opacity: .55; cursor: not-allowed; }

/* ---------------------------------------------------------------- filters */
.filters { display: grid; grid-template-columns: minmax(220px, 2fr) repeat(4, minmax(130px, 1fr)) auto; gap: 10px; align-items: end; }
@media (max-width: 1100px) { .filters { grid-template-columns: 1fr 1fr; } }

/* ------------------------------------------------------------------ table */
.table-wrap { overflow: auto; }
table.grid { width: 100%; border-collapse: collapse; font-size: 14px; }
table.grid th, table.grid td { padding: 10px 12px; text-align: left; border-bottom: 1px solid var(--border); vertical-align: middle; }
table.grid th { font-size: 12px; text-transform: uppercase; letter-spacing: .03em; color: var(--muted); background: var(--surface-2); position: sticky; top: 0; }
table.grid tbody tr { cursor: pointer; }
table.grid tbody tr:hover { background: #f6f9ff; }
table.grid td.narrow { width: 1%; white-space: nowrap; }
.empty { padding: 40px; text-align: center; color: var(--muted); }
.pager { display: flex; align-items: center; gap: 10px; padding: 12px 16px; border-top: 1px solid var(--border); }

/* ------------------------------------------------------------------- pill */
.pill { display: inline-flex; align-items: center; gap: 6px; padding: 3px 10px; border-radius: 999px; font-size: 12px; font-weight: 600; background: var(--surface-2); color: #334155; border: 1px solid var(--border); }
.pill .dot { width: 8px; height: 8px; border-radius: 50%; background: currentColor; }
.pill.role-admin { background: #eef2ff; color: #3730a3; border-color: #c7d2fe; }
.pill.role-manager { background: #ecfeff; color: #155e75; border-color: #a5f3fc; }
.pill.role-agent { background: #f1f5f9; color: #334155; }
.pill.off { background: #fef2f2; color: #b91c1c; border-color: #fecaca; }

/* ------------------------------------------------------------------- copy */
.copy { display: inline-flex; align-items: center; gap: 6px; border: 0; background: transparent; padding: 2px 4px; border-radius: 6px; cursor: pointer; font: inherit; color: inherit; }
.copy:hover { background: #eef4ff; color: var(--primary-dark); }
.copy svg { opacity: .45; }
.copy:hover svg { opacity: 1; }
.mono { font-variant-numeric: tabular-nums; }

/* ------------------------------------------------------------------ lead */
.lead-layout { display: grid; grid-template-columns: minmax(340px, 460px) 1fr; gap: 16px; align-items: start; }
@media (max-width: 980px) { .lead-layout { grid-template-columns: 1fr; } }
.info-grid { display: grid; gap: 14px; }
.info-row { display: grid; gap: 5px; }
.info-row .value { font-size: 15px; }
.info-row .label { font-size: 12px; font-weight: 600; color: var(--muted); text-transform: uppercase; letter-spacing: .03em; }
.locked { color: var(--muted); font-size: 12px; display: inline-flex; gap: 4px; align-items: center; }
.form-actions { display: flex; gap: 8px; align-items: center; padding-top: 4px; }

/* -------------------------------------------------------------- comments */
.comments { display: flex; flex-direction: column; max-height: calc(100vh - 190px); }
.comments-list { padding: 16px 18px; overflow-y: auto; display: flex; flex-direction: column; gap: 14px; flex: 1; min-height: 180px; }
.comment { display: flex; gap: 10px; }
.comment .avatar { width: 34px; height: 34px; flex: 0 0 34px; border-radius: 50%; display: grid; place-items: center; background: #e2e8f0; color: #334155; font-weight: 700; font-size: 13px; }
.comment.mine .avatar { background: #dbeafe; color: var(--primary-dark); }
.comment-body { flex: 1; min-width: 0; }
.comment-head { display: flex; align-items: baseline; gap: 8px; }
.comment-head b { font-size: 14px; }
.comment-head time { font-size: 12px; color: var(--muted); }
.comment-text { white-space: pre-wrap; word-wrap: break-word; background: var(--surface-2); border: 1px solid var(--border); border-radius: 10px; padding: 9px 12px; margin-top: 5px; }
.comment.mine .comment-text { background: #eff6ff; border-color: #dbeafe; }
.comment-del { border: 0; background: transparent; color: var(--muted); cursor: pointer; font-size: 12px; padding: 2px 6px; border-radius: 6px; }
.comment-del:hover { color: var(--danger); background: #fef2f2; }
.composer { border-top: 1px solid var(--border); padding: 12px 18px; display: grid; gap: 8px; }
.composer .row { display: flex; gap: 8px; align-items: flex-end; }
.composer textarea { min-height: 44px; max-height: 180px; }
.hint { font-size: 12px; color: var(--muted); }

/* ------------------------------------------------------------------- misc */
.toasts { position: fixed; right: 18px; bottom: 18px; display: flex; flex-direction: column; gap: 8px; z-index: 100; }
.toast { background: #0f172a; color: #fff; padding: 10px 14px; border-radius: 10px; box-shadow: var(--shadow); font-size: 14px; max-width: 360px; }
.toast.ok { background: #14532d; }
.toast.err { background: #7f1d1d; }
.error { color: var(--danger); font-size: 13px; margin: 0; }

.modal-backdrop { position: fixed; inset: 0; background: rgba(15, 23, 42, .45); display: grid; place-items: center; padding: 20px; z-index: 90; }
.modal { background: #fff; border-radius: 14px; width: 100%; max-width: 640px; max-height: 88vh; overflow: auto; box-shadow: var(--shadow); }
.modal-head { display: flex; align-items: center; gap: 10px; padding: 16px 18px; border-bottom: 1px solid var(--border); }
.modal-head h3 { margin: 0; font-size: 16px; flex: 1; }
.modal-body { padding: 18px; display: grid; gap: 14px; }
.modal-foot { display: flex; gap: 8px; justify-content: flex-end; padding: 14px 18px; border-top: 1px solid var(--border); }
.grid-2 { display: grid; grid-template-columns: 1fr 1fr; gap: 12px; }
@media (max-width: 620px) { .grid-2 { grid-template-columns: 1fr; } }

.perm-group { border: 1px solid var(--border); border-radius: 10px; overflow: hidden; }
.perm-group > header { background: var(--surface-2); padding: 8px 12px; font-size: 12px; font-weight: 700; text-transform: uppercase; color: var(--muted); letter-spacing: .03em; }
.perm-group .perm { display: flex; gap: 10px; align-items: flex-start; padding: 9px 12px; border-top: 1px solid var(--border); }
.perm-group .perm:first-of-type { border-top: 0; }
.perm-group .perm small { display: block; color: var(--muted); font-size: 12px; }
.tag { font-size: 11px; border-radius: 999px; padding: 1px 7px; background: var(--surface-2); border: 1px solid var(--border); color: var(--muted); }

.drop { border: 2px dashed #c7d2fe; background: #f8fbff; border-radius: 12px; padding: 26px; text-align: center; }
.drop.over { background: #eef4ff; border-color: var(--primary); }
.drop b { display: block; margin-bottom: 4px; }
.mapping { display: grid; grid-template-columns: repeat(auto-fit, minmax(230px, 1fr)); gap: 12px; }
.preview-table { font-size: 13px; }
.kpis { display: flex; gap: 18px; flex-wrap: wrap; }
.kpi { background: var(--surface-2); border: 1px solid var(--border); border-radius: 10px; padding: 10px 16px; }
.kpi b { display: block; font-size: 22px; }
.tabs { display: flex; gap: 4px; border-bottom: 1px solid var(--border); margin-bottom: 16px; flex-wrap: wrap; }
.tabs button { border: 0; background: transparent; padding: 9px 14px; cursor: pointer; font-weight: 600; color: var(--muted); border-bottom: 2px solid transparent; }
.tabs button.active { color: var(--primary-dark); border-bottom-color: var(--primary); }
.row-actions { display: flex; gap: 6px; flex-wrap: wrap; }